Therapeutic work really varies from anything else in the service sector. There are no clearly defined products that you can pick up from the shelf. It's based on an interaction with another human being that is completely different from us. He/she comes to us to find out more on a specific subject in order to make his/her life better. That's why we can't say that our offer is for everyone.
The tools at our disposal aim to help by educating. All our actions are aimed at maintaining health. We, therefore, have expectations towards our clients. It may sound cruel, but it is aimed to protect our clients from paying for a service that they are not going to use.